Critical incidents

This information applies to overseas students on a Student Visa.

The National Code 2007 defines a critical incident as ‘a traumatic event, or the threat of such (within or outside Australia), which causes extreme stress, fear or injury.’ Critical incidents include, but are not limited to:

  • missing students
  • severe verbal or psychological aggression
  • death, serious injury or any threat of these
  • natural disaster; and
  • issues such as domestic violence, sexual assault, drug or alcohol abuse.

Non-life threatening events could still qualify as critical incidents.

We have a documented critical incident policy and procedure that covers the action to be taken in the event of a critical incident including required follow-up to the incident, and records of the incident and action taken.